PRICE PROMISE AND PRICE MATCH GUARANTEE

At DNA Home Improvements we really value our customers and we know that they want great value but also the peace of mind to know they are not paying too much.

So that’s why we offer our Price Match Guarantee “IF YOU FIND OUR PRODUCTS CHEAPER ELSEWHERE* WE WILL REFUND THE DIFFERENCE!” Your long term peace of mind is assured with our Price Match Guarantee. You will be using the best products and the best Installers who are all full time employed and not paid based on productivity as they are paid a bonus based upon quality of workmanship, BUT you are sure to get the best possible price.

Yes it’s as simple as that. Our Price Match Guarantee gives you that extra peace of mind and keeps our customers coming back again and again.

Background

We all know that buying home improvements is a considerable investment with many considerations to take into account. Improvements to your home can be some of the biggest investments that you ever make so we appreciate that you need to feel comfortable and able to sleep at night knowing you have been given great value for money and long-term peace of mind.

Process

Our Price Match Guarantee stands even if you’ve signed a contract and even after you have received a site survey and paid a deposit, we won’t hold you to anything until you’re absolutely sure. That is why we give you up to 7 days to double-check the market and if you do manage to find exactly the same product specification and guarantee cheaper elsewhere in that time, we’ll reduce our price to match it.

Summary

Our 7 Day Price Promise is your safety net and it remains in force for longer than most of our competitors including household names. It’s your guarantee that you can’t get better value for money anywhere else and that you won’t be able to pay less for the same product, guarantee and quality anywhere else.

Terms & conditions

If within seven days of placing your order, you are offered a lower price* for products designed, made and installed to the same specification and with the same guarantees, DNA will refund the difference.

(*written confirmation of the lower price is required).